Our products come with a warranty that covers any defects in workmanship or mechanical issues for the duration of the warranty, starting from the date of purchase.

If you notice any defect in workmanship during the warranty period, we will make every effort to either repair it, provide new parts, or replace your stairlift. In the event that we cannot repair the item or obtain spare parts, the replacement product may vary depending on stock availability. We cannot guarantee an exact like-for-like replacement, but we will replace it with a product of equal or greater value than the original purchase price.

The warranty for replacement products will be the same length of time as the remaining warranty on your original purchase.

When you purchase a new product, it’s important to understand what kind of warranty comes with it. A warranty is essentially a guarantee of quality. It means that if your product breaks or malfunctions within a certain time period, you can get it repaired or replaced for free. The terms of a warranty can vary, so it’s important to read the fine print. Some warranties only cover certain defects or parts of the product, while others are more comprehensive. Depending on the product, a warranty can last anywhere from a few months to several years. By understanding the warranty that comes with your purchase, you can make sure that you’re getting the most value out of your investment.

When purchasing a product, it’s important to know what type of warranty comes with it. There are several types of warranties available, including manufacturer warranties, extended warranties, and implied warranties. Manufacturer warranties typically cover defects in materials or workmanship for a certain period of time, while extended warranties provide additional coverage beyond the manufacturer's warranty. Implied warranties, on the other hand, are not written but are assumed to exist based on the nature of the product and the seller's reputation. No matter what type of warranty you choose, make sure to read the fine print and understand the coverage and limitations before making your purchase.

Investing in a new product is all about longevity. That's why warranties are so valuable - they provide peace of mind in case something goes wrong. If you're curious about how to buy a warranty, the process is simple. Begin by reviewing the terms and conditions. Every one of our products comes with a warranty, but it's essential to read the details and understand what exactly is covered. This way, you can relax and feel secure knowing you're fully protected.

To make a claim, simply reach out to us at 02392 009999 or cs@solent-ltd.co.uk. We're here to effortlessly resolve any issues you may have.