Our Mission

Transforming Lives Through Mobility

At Solent Mobility Centre, every interaction begins with understanding your unique story. We believe that mobility solutions should be as individual as you are, which is why we've developed a comprehensive approach that puts your needs first.

Understanding Your Journey

Personal Consultations: We meet with you, whether in our showroom or your home, to truly understand your daily challenges and aspirations
Detailed Assessment: Our experts evaluate your living environment, lifestyle, and specific mobility needs
No Rush Policy: We take the time needed to find the perfect solution, never pushing for quick sales
Holistic View: We consider not just your immediate needs, but how your mobility requirements might evolve

Finding Your Perfect Solution
Our experienced team works with you to identify equipment that will make a real difference in your life. We consider:

Your home environment and any modifications needed
Your daily routines and activities
Support network and care requirements
Long-term mobility goals

The Solent Mobility Difference
What sets us apart is our unwavering commitment to after-care. Our membership scheme offers:

24/7 Emergency Support: Access to our engineers even when the shop is closed
Priority Response: Quick assistance when you need it most
Regular Maintenance: Keeping your equipment in perfect working order
Technical Support: Expert advice whenever you need it
Complete Peace of Mind: For you and your family

Peace of Mind Through Our Membership Scheme

Going Beyond Standard Service Our exclusive membership program ensures you're never left without support, even outside normal business hours. We understand that mobility issues don't follow a 9-to-5 schedule, which is why we've created a support system that works around the clock.

What Our Membership Offers

24/7 Engineer Access: Direct contact with our qualified engineers evenings and weekends
Emergency Response: Swift assistance for urgent mobility equipment issues
Out-of-Hours Support: Technical guidance and troubleshooting when you need it most
Priority Service: Fast-track assistance for repairs and maintenance
Regular Equipment Checks: Preventative maintenance to avoid unexpected issues
Direct Communication Line: Dedicated contact numbers for after-hours support

Real Support When You Need It
If your mobility scooter breaks down on a Sunday afternoon, or your stairlift stops working in the evening, our engineers are ready to respond. This immediate access to professional help means you're never left stranded or uncertain about what to do next.

Family Reassurance
Our membership doesn't just provide peace of mind for users – it reassures family members too. Knowing that professional help is always available, regardless of the time or day, gives everyone confidence in your continued mobility and independence.

Connected Care
If we encounter a challenge we can't directly address, we leverage our extensive network of healthcare professionals and mobility specialists to find you the right support. This comprehensive approach ensures no query goes unanswered and no need unmet.

Our Mission

"Providing a better quality of life for you and those that you care for" - isn't just our motto – it's the foundation of everything we do. This mission guides:

Our product selection
Our service standards
Our staff training
Our customer care approach
Our continuous improvement efforts

Expertise That Makes a Difference
Our team combines years of experience with ongoing training to stay at the forefront of mobility solutions. We understand that mobility equipment is an investment in your independence, and we're committed to helping you make the right choice.

The Journey Continues
Our relationship with you doesn't end with a purchase. Through our membership scheme and ongoing support, we ensure your mobility solution continues to serve you effectively for years to come. Whether it's routine maintenance, emergency repairs, or simply advice, we're here to support you every step of the way.