"Ladies and gentlemen,
I really want to thank you most sincerely for pulling out the stops and arranging to fix the new batteries onto my old mobility scooter with such promptness. Gareth and CJ are wonderful ambassadors for your business, they immediately fill one with a sense of security and professionalism - they know what they are doing.
Such excellent customer service is hard to come by these days, and, having taught the subject - amongst others - in business studies for many years, I can say with authority that your service and attention to detail is 100% .
I hope that I may transfer my future custom to your good selves and rest assured, I shall sing your praises long and loud whenever the occasion arises.
Once again - a million thanks,
Kindest regards
Ms Fearne"