Mobility Scooter Care Package

Our Mobility Scooter Care Package Like No Other

About Our Offer

At Solent Mobility Centre, caring for our customers has always gone beyond the point of purchase. We understand that choosing a mobility scooter is an important decision, which is why we created our scooter care package to make sure you continue to feel supported, safe, and confident long after you take your scooter home.

Our package includes a 12-month membership, offering added peace of mind with access to help and expert support whenever you need it. To keep your scooter performing reliably, we also carry out an eight-point safety check each winter, ensuring everything is in excellent condition and ready for the months ahead.

To help protect your scooter each day, the package also includes both a tiller cover and a storage cover, providing practical protection from the elements and helping to keep your equipment in great shape all year round.

Above all, our aim is simple: to make sure you feel looked after at every stage of your journey. From the moment you choose your scooter and throughout the year, our care package is there to offer reassurance, reliability, and support you can trust - something our customers value and return to us for time and time again.

Terms & Conditions

This offer only applies to newly purchased scooters.

• Eligibility for Service: Our service is valid for 12 months following your purchase date. You may avail of these services for an additional month beyond these 12 months.

• Call-Out Policy: We offer unlimited call-outs. However, should you require more than three call-outs for the same issue within the same 12-month service period, subsequent call-outs will incur charges at our standard rate.

• Out-of-Hours Service: We include out-of-hours call-outs as part of our service, ensuring you have support whenever needed.

• Loan Equipment Policy: In the event that your equipment requires repairs and needs to stay with us for an extended duration (exceeding one week), we will provide a loan product, subject to availability. This loan equipment will be as similar to your original equipment as possible.

• Warranty Terms: We provide up to a 5-year warranty on parts, ensuring long-term reliability and peace of mind.

• Labour Charges: Please note that labour costs will be charged at our standard rates.